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Work


Software Engineer

 • Contact Center (Cisco)
Mar 2024 – Present

Currently working on improving the quality, reliability, and feature velocity of Webex Contact Center.

Software Engineer

 • Webex (Cisco)
Sep 2021 – Mar 2024

Improved the Webex desktop apps' reliability and performance by fixing bugs & servicing tech debt.

Delivered high-quality features from the product roadmap (along with some independently driven personal projects during hackathons) in a collaborative, fast-paced work environment.

Held sole responsibility for important business workflows such as: localization of the apps, & publication of version release notes.

Software Engineering Intern

 • Webex (Cisco)
Jan 2020 – Sep 2020

Worked on the desktop clients teams at Webex, with a particular focus on: Accessibility (keyboard navigation, screen-reader, localization, RTL, etc…), theming, & creating a library of reusable UI components.


Education


BSc Computer Science & IT

 • University of Galway
2017 – 2021

Graduated from the University of Galway with first-class honours in a Bachelor's degree in Computer Science & Information Technology.