Work

Software Engineer
• Webex Contact Center Mar 2024 – PresentCurrently working on improving the quality, reliability, and feature velocity of Webex Contact Center.
Software Engineer
• Webex Sep 2021 – Mar 2024Improved the Webex desktop apps' reliability and performance by fixing bugs & servicing tech debt.
Delivered high-quality features from the product roadmap (along with some independently driven personal projects during hackathons) in a collaborative, fast-paced work environment.
Held sole responsibility for important business workflows such as: localization of the apps, & publication of version release notes.